Queue Management System - SMARTQUEUE Queue Management System - SMARTQUEUE
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Queue Management System - SMARTQUEUE Queue Management System - SMARTQUEUE
4 Benefits of Streamlining Customer Journey for Government Institutions and Universities
11 Jan
Articles, Business

4 Benefits of Streamlining Customer Journey for Government Institutions and Universities

  • February 20, 2024
  • By author-avatar bssadmin
Streamline customers for gov illustration. Source: Freepik. As of late, providing an excellent customer experience has become more cru...

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4 Reasons to Utilise the Internet of Things and Business Intelligence
10 Jan
Articles, Business

4 Reasons to Utilise the Internet of Things and Business Intelligence

  • February 20, 2024
  • By author-avatar bssadmin
Internet of Things (IoT) Illustration. Source: Freepik As the competition between businesses keeps rising, companies and organisations...

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3 Reasons to Implement Inclusive Queue Management Systems
25 Oct
Articles, Business

3 Reasons to Implement Inclusive Queue Management Systems

  • February 20, 2024
  • By author-avatar bssadmin
Inclusive queue management system illustration. Source: Freepik.

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18 Oct
Articles, Business

The Key to Unlocking a Positive Patient Experience

  • February 20, 2024
  • By author-avatar bssadmin

The Key to Unlocking a Positive Patient Experience

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11 Oct
Articles, Business

The Power of Queue Analytics for Government Institutions

  • November 21, 2023
  • By author-avatar bssadmin
(Image from Canva) These days, analytics have become an integra...

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Unlocking Staff Potential: The Power of Customer Feedback for Business Growth
16 May
Articles, Business

Unlocking Staff Potential: The Power of Customer Feedback for Business Growth

  • February 20, 2024
  • By author-avatar bssadmin
(image from CANVA) Staff performance is vital for businesses to remain competitive and thrive in their industry. When staff perform at ...

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Choose SMARTQUEUE® for Your Business’s Queue Management Solution
08 May
Articles, Business

5 Benefits of Implementing a Queue Management System

  • February 20, 2024
  • By author-avatar bssadmin
(Image from CANVA) Customers are the lifeblood of any business. Without them, businesses would not exist. One of the most crucial aspe...

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The Ultimate Guide to Virtual Queue
18 Apr
Articles, Business

The Ultimate Guide to Virtual Queue

  • February 20, 2024
  • By author-avatar bssadmin
(Image from CANVA) In today’s fast-paced world, customers demand more convenience and flexibility when it comes to service delivery. Wa...

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5 Reasons Businesses Must Implement Digital Signage and a Queue Management System
18 Apr
Articles, Business

5 Reasons Businesses Must Implement Digital Signage and a Queue Management System

  • February 20, 2024
  • By author-avatar bssadmin
(Image from CANVA) Customer experience is a crucial aspect of any business operation. Consequently, businesses need to focus on providi...

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The Power of Business Intelligence for Customer Experience
18 Apr
Articles, Business

The Power of Business Intelligence for Customer Experience

  • February 20, 2024
  • By author-avatar bssadmin
(Image from CANVA) In today’s competitive business landscape, customer experience has become a crucial factor in determining the succe...

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Business Smart Solutions (BSS) is Australia’s leading queue management system (QMS) provider. With over 15 years of experience providing queue management system for hospital, queue management system for student service (schools and universities), queue management system for public service (government agencies), and queue management system for retail, BSS has assisted organisations in managing digital customer check-in and enhancing the customer experience. BSS has over 500 successful implementations of SMARTQUEUE, a queue management solution in Australia and the Asia Pacific that has proven to elevate the queueing experience through a digital ticketing system accommodating flexibility and scalability of implementation whether it is on-premise or cloud, making it one of the best queue management solutions in the market. Customer flow from the virtual check-in and physical self-service kiosk check-in can be easily configured and managed using an intelligent queue management system. All the interactions are captured and transformed into reports with actionable data for business intelligence and informed decision-making processes. The SMARTQUEUE system is also packed with other capabilities, including appointment management, concierge check-in, and customer feedback management.  SMARTQUEUE is integrateable with other technology applications. We believe customer flow in every organisation is unique. Our in-house developers and specialists are ready to help your organisation thrive with a customised customer experience. To learn more about our queue management system, SMARTQUEUE, call us at 1300 282 814 or email info@bss.com.au.

Business Smart Solutions

Business Smart Solutions Pty Ltd (BSS) is an ICT company with over 15 years of extensive experience in providing IT solutions including customer experience solutions, digital public information systems, banking solutions and leading queue management system, SMARTQUEUE®, across sectors.

Proven to improve customer experience, BSS has more than 500 successful implementations across Australia, Indonesia, Japan, Korea, and the Pacific Islands. Our solutions enable businesses to have a competitive advantage, staying ahead by delivering efficient solutions and improved performance.

Address
 410 Botany Road,
Beaconsfield, NSW 2015,
AUSTRALIA
Phone: +61 (2) 9516 2280
info@bss.com.au
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  • Home
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    • Overview
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      • Appointment Booking System
      • Mobile Concierge Solution
      • SMS Notification
      • Customer Feeback Solutions
      • Report Delivery Scheduler
    • Key Differentiator
    • How It Works
  • Industry
    • SMARTQUEUE® For Bank
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    • SMARTQUEUE® For Healthcare Centers
    • SMARTQUEUE® For Student Centers
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